Greeting,
There was some confusion the last time I made this proclamation. So, I hope to be more specific this time.
This message is intended to all of you who have a SiteManager Citrix Account. If you do not have such an account, you may ignore this message. For those of you that do have an account please read the following.
If you recall, last November I sent this email below notifying you of the pending retirement of our MetaFrame Citrix Servers. Their replacement XenApp servers have been up and running now for a few months and almost all of you have successfully migrated over to the new MyCitrix.Txdot.gov address. For those of you that have not migrated, Thursday of this week is the last day you’ll be able to use the old txdotsg.dot.state.tx.us address. The older MetaFrame servers are scheduled to be retired on Thursday the 18th.
If you have been unsuccessful thus far in using the new mycitrix.txdot.gov address, I recommend you contact TxDOT and place an IT Ticket through TxDOTNow so that you can get relief before Friday when the XenApp servers are your only option.
Thank you,
STEWART DEWITT | SENIOR SITEMANAGER SUCCOR™ | TxDOT | 512.416.2462 |stewart.dewitt@txdot.gov
From: Stewart DeWitt
Sent: Monday, November 30, 2015 9:23 AM
Subject: TxDOT SiteManager Citrix access is moving
TxDOT SiteManager Citrix access is moving
Greeting,
We are moving our SiteManager Citrix access over to mycitrix.txdot.gov. Bookmark this link in your browser’s favorites.
Beginning today Monday, November 30th SiteManager users accessing SiteManager via Citrix should transition over to the Citrix XenApp environment found at this mycitrix.txdot.gov link.
This transition to the Citrix XenApp platform should significantly improve the performance of SiteManager as well as its reliability. Instructions for navigating the new XenApp portal can be found on the CMISD /SiteManager webpage under the MTS/Citrix section or by following this link http://crossroads/org/cst/cmisd/docs/SiteMgr/XenAppCI.pdf.
Are you receiving a blank black screen of nothing when clicking on the new Citrix portal link? Internet Explorer users should be certain their browser’s compatibility setting is turned on for this website. Learn more here.
DISCONTINUED:
Access to SiteManager via the old Citrix MetaFrame gateway at http://txdotsg.dot.state.tx.us will be discontinued mid December 2015.
Questions or technical issues can be forwarded to CST_SiteManager@txdot.gov.
Another copy of this email will be sent directly to SiteManager Citrix account holders.
Thank you
STEWART DEWITT | SENIOR SITEMANAGER SUCCOR™ | TxDOT | 512.416.2462 |stewart.dewitt@txdot.gov
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